Hostess

Job description / Role

- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

Requirements

- Open to European National
- Female, 35 years old and below

EDUCATION/EXPERIENCE:
- Bachelor’s Degree / Diploma
- Minimum 2 years of experience preferably from a hotel and restaurant set-up
- Excellent written and verbal communication skills;
- Strong listening, presentation, and social skills
- Ability to provide top-notch customer service in a fast-paced environment
- Able to work in a standing position for long periods of time
- Able to safely lift and easily maneuver trays of food when necessary
- Able to handle money accurately and operate a point-of-sale system
- Customer-oriented approach; outgoing and friendly personality

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.