Hostess

Job description / Role

We are looking for highly presentable and dynamic candidates with excellent people skills for the position of Hostess for our hospitality projects.

Responsibilities:

• Ensuring the guests have a positive experience as soon as they enter the facility/restaurant.
• Greeting customers as they walk into the facility/restaurant.
• Helping guests with reservations and guiding them to their table.
• Giving guests accurate wait time estimates and seating them in the waiting area.
• Providing customers with menus and answering any initial questions they may have.
• Optimizing seating at different tables to ensure even workload for wait staff.
• Answering phones and scheduling reservations with large parties.

Requirements

Requirements:

• Extremely high personal hygiene attractively dressed or possibly in uniform; and highly presentable.
• Minimum high school diploma.
• Prior customer service experience in the hospitality industry.
• Positive attitude and interpersonal skills.
• Good communication skills and phone etiquette.
• Flexibility when working alternating shifts.
• Ability to stand for long periods of time.

About the Company

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company.