Ref: KP164-1335

Job description / Role

Employment: Full Time

Below is the job description
• To deliver quality of customer service
• To ensure the delivery of smooth, efficient and consistent best practice of functioning of the customer service desk
• To be responsible
• To have high level of product knowledge
• To handle general enquires at service desk
• To answer telephonic calls for any queries
• To keep records or customers complaint and request
• To handle customers complaints as per the department policy and procedure
• Cash handling according to malls gift card sales flow
• To issue wheelchairs and child wristbands

AED 4500 per month inclusive of fixed allowances.


• Looking for presentable candidates who are excellent in communicating English
• Looking for those in Dubai now
• This is customer service role, where in you will face customers face to face, hence we prefer those who have worked as Hostess in Hotels

About the Company

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.

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