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Job description / Role
Summary
You will be responsible for providing an excellent and consistent level of service to your customers.
The Hostess - Grand Club is responsible for assisting with receiving guests in the executive floor and lounge, managing the inventory of the outlet, and assisting the service staff whenever necessary. Additionally, you will assist the Grand Club Manager in managing the day-to-day operation of the executive floor and lounge at the hotel.
Qualifications
Ideally, you should have a relevant degree or diploma in hospitality or tourism management. A minimum of 1 to 2 years of work experience in the executive floor and lounge of hotel operations is required.
Good customer service, communication, and interpersonal skills are a must.
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
