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Hostess

Luxury Jobs

Dubai, UAE

Ref: SP382-18

Job description / Role

Employment: Full Time

- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

Salary:
AED 2,500 to 3,000 per month inclusive of fixed allowances.
Additional benefits: free transportatoion, free meals, Ex Gratia Allowance + Minimum Guaranteed Tips Per Month.

Requirements

- High school diploma or equivalent preferred.
- Ability to provide top notch customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Luxury Hotel or Restaurant experience a plus

About the Company

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