Hotel Operations Manager

Kay Invest

Ras Al Khaimah, UAE

Ref: SP478-01

Job description / Role

Employment: Full Time

• The hotel operations manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
• The candidate should be an ambassador for the brand and the hotel.
• Provides leadership and strategic planning to all departments in support of the hotel service culture, maximize operations and guest satisfaction.
• Works very closely with the hotel owner and other stake holders.
• Responsible for managing the Hotel’s management team (HOD's) and overall hotel targets to deliver an excellent guest experience.
• The Hotel Manager would also be required to manage between profitability and guest satisfaction measures.

AED 8,000 to 10,000 per month inclusive of fixed allowances.


• Fluency in English; Arabic language is a plus
• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
• Available to work when needed, including weekends, holidays, and nights.
• Bachelor’s degree in Hospitality, Business Administration or relevant field.
• A minimum of 5 years’ experience in hotel management or similar role.
• Fluency in English; Arabic language is a plus
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
• Proven leadership experience in a hotel setting

About the Company

Kay Invest is a UAE based investment company established in 1997 with a diverse range of activities such as in Finance, Properties and General Trading.

With a robust financial background, KAY Invest prides itself with innovative perspective towards strategic investment in the emerging markets of financial services, real estate development, capital markets and general trading. We uphold a dynamic and aggressive approach to take on even bigger and bolder challenges in our ongoing developments and projects with more in the pipeline.

The core business organization of KAY Invest is firmly rooted in its corporate values of integrity, competence, respect and commitment to Value Creation Initiatives.

Led by a strong management, KAY Invest is poised to rise to be a dominant and dynamic investment company in the region.

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Operations Manager salaries in UAE

Average monthly compensation
AED 14,000

Breakdown available for industries, cities and years of experience