Housekeeping Attendant

Job description / Role

Housekeeping Attendant

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Housekeeping department working alongside a fantastic team.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

As Housekeeping Attendant your role will include such as:

- Get assignment sheet from Housekeeping office.
- Take note all guest request & instruction which provided by HK Supervisor.
- Attend the communication meetings of her/his section.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with "Do Not Disturb" sign before the end of the shift and respect the DND sign.
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
- Report to HK Supervisor in case Guest valuables are exposed.
- Acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognising a guest. Provide all guests with professional service
- Clean the bath room, walls and bathtub thoroughly after the bathtub look for hair. Re place fresh towels, amenities and report any maintenance to be attended to Housekeeping.
- Remove the rotten flowers and wash the flower vase and place fresh flowers.
- Make up the bed; clean the bed room and refill stationeries, matches and mini bar. Look for any spot or hair on the bed linen to be removed.
- Reports for duty on time, in proper uniform and signs attendance sheet in and out daily.
- Receives work assignment and supplies from Supervisor, signs for the key in key-log (received and returned) and is responsible for the key in his/her possession.
- Cleans the lobby, dust/mops floors, dusts furniture, wipes tables, polishes brass, clean ashtrays, disposes garbage and cleans the heart-of-house areas as per the standards set.
- Regularly checks ashtrays, guest lifts, and public washrooms.
- Picks-up any litter from corridors and pathways.
- Empties waste bin in all assigned areas.
- Attends and participates in continuous training programs
- Assists in implementing emergency procedures when requested.
- Assume responsibilities on work delegated by Executive Housekeeper.
- Adheres to all hotel policies and procedures.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times

Requirements

Your experience and skills include:

- Strong problem solving and organisational skills
- Should be able to communicate well in English
- UAE Experience is preferred

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.