Housekeeping Attendant

Job description / Role

Company description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art of Well Being and the Fairmont Falcons Kids' Club.

Job description

• Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
• To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
• To call room service for removal of trays/trolleys.
• Maintain proper usage of cleaning supplies and equipment.
• Take accurate room status reports at the end of the shift.
• Keep linen closets, supply closet and landing organized and clean.
• Empty vacuum cleaner each time when it is nearly full.
• Report any problems or questions to supervisor assigned to your floor.
• Offer assistance to guests and colleagues in a courteous manner.
• Use hands to lift, carry, or pull objects that may be heavy.
• Submit instantly and turn over to security any lost and found items.
• Take responsibility for reporting any rooms which do not require service, DND, not slept in on assigned floor.
• Report to floor housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
• Report any suspicious person to housekeeping office or security.
• Inform anything which may be a health and safety hazard.
• Maintain excellent grooming and uniform standards.
• Report any equipment malfunctioning.
• Read, understand and follow all department policies.
• Other duties as assigned.

Qualifications

• High school diploma, vocational training and/or 1 year work experience.
• Fluent in English (written and verbal) essential.
• Previous experience in luxury hotel environment desirable but not essential.
• Friendly and pleasant disposition with people interaction skills.
• High level of personal cleanliness and grooming.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.