Housekeeping Attendant

Job description / Role

Company description

Novotel Dubai Gold District - Hotel that makes every moment matter

Soak up the futuristic glamour and vibrant trading legacy of Dubai at Novotel Dubai Gold District, a 4-star hotel perfectly situated within 10 kilometers from both Dubai International Airport and the Dubai Cruise Terminal at Port Rashid, and only 15 minutes away from the Dubai World Trade Center, making it an ideal destination for both business and leisure travellers.

Located in Dubai's historic trading hub, Novotel Dubai Gold District offers easy access to the Gold and Spice Souks, blending culture and commerce. Perfect for business or leisure, it combines comfort, style, and connectivity in the city's golden heart. After a day of business or exploration, unwind in one of 290 elegant rooms offering comfort, modern amenities, and city views. Relax on the 14th floor with an outdoor pool, spa, and gym overlooking Dubai's shimmering skyline.

Located in the heart of Dubai's historic trading hub, Novotel Dubai Gold District offers easy access to Gold Souk, Spice Souk, Port Rashid Cruise Terminal, and Dubai International Airport—an ideal base for exploring the city.

Job description

• Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
• To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
• To call room service for removal of trays/trolleys.
• Maintain proper usage of cleaning supplies and equipment.
• Take accurate room status reports at the end of the shift.
• Keep linen closets, supply closet and landing organized and clean.
• Empty vacuum cleaner each time when it is nearly full.
• Report any problems or questions to supervisor assigned to your floor.
• Offer assistance to guests and colleagues in a courteous manner.
• Use hands to lift, carry, or pull objects that may be heavy.
• Submit instantly and turn over to security any lost and found items.
• Take responsibility for reporting any rooms which do not require service, DND, not slept in on assigned floor.
• Report to floor housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
• Report any suspicious person to housekeeping office or security.
• Inform anything which may be a health and safety hazard.
• Maintain excellent grooming and uniform standards.
• Report any equipment malfunctioning.
• Read, understand and follow all department policies.
• Other duties as assigned.

Qualifications

• Vocational training and/or 1 year work experience.
• Fluent in English (written and verbal) essential.
• Previous experience in luxury hotel environment desirable but not essential.
• Friendly and pleasant disposition with people interaction skills.
• High level of personal cleanliness and grooming.

Additional information

Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.