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Housekeeping Coordinator



Ref: RP714-6497

Job description / Role

Employment: Full Time

Housekeeping Coordinator

Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. The Housekeeping Coordinator will oversee and direct the Housekeeping Office in all aspects. Keep progress up to date and confirm that any misunderstanding is being handled. The energy and enthusiasm you display will create a "fun" place to work.

What is in it for you:

- Accommodation and meals provided
- Transportation to & from the hotel
- Medical & Life Insurance
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

- Consistently offers professional, engaging and friendly service
- Answer the telephone as per the hotel standard.
- Run various status reports in order to do opening shifts and prepare room attendant assignments.
- Review logbooks for special requests and instructions
- Answer the phone and log all messages.
- Track all room statuses
- Coordinate VIP rooms, make up room requests.
- Monitor the issuing of keys.
- Log all lost & found items.
- Maintain filing systems.
- Maintain close contact with engineering in reference to room repair & of order room statuses.
- Inform security of any emergency brought to Housekeeping's attention.
- Prepare and monitor room status reports for possible discrepancies.
- Update room status whenever required.
- Distribute VIP assignments.
- Respond promptly & politely to any requests from Royal Service.
- Maintain close contact with the Front Office & Floor Supervisors with reference to arrivals & departures.
- Maintain good working relationships with all colleagues and leaders
- Execute any other tasks as required.


Your experience and skills include:

- Proficient in English (verbal & written) essential
- High school diploma or equivalent preferred
- Previous experience is an asset
- Excellent communication
- Ability to handle multiple tasks simultaneously
- Ability to prioritize responsibilities
- Ability to resolve situations involving guest challenges
- Excellent knowledge of Microsoft Word, Excel, Powerpoint and Opera

Your team and working environment:

- Be a part of our multicultural team.
- Enjoy nature as our location provides majestic mountains in the northern Fujairah.

Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Co-Ordinator salaries in UAE

Average monthly compensation
AED 7,000

Breakdown available for industries, cities and years of experience