Job closed
Ref: RP714-4102
Job description / Role
Housekeeping Order Taker
434 rooms, a restaurant, a bar - and everything spick and span. That's your mission. You'll be working hand in glove with your team, and together you'll make sure that our guests always have toilet paper and fresh tissues, and that all the pieces of the puzzle are in the right place. We're looking forward to welcoming you to the Housekeeping as Housekeeping Order Taker.
COME AS YOU ARE AND JOIN THE 25h TRIBE!
What is in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
• You'll be the one handling guest requests.
• You' ll handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office.
• You'll answer the telephone and record incoming requests and messages.
• You'll receive Lost and Found items and record and store them
• You' ll handle the claiming and clearing of any Lost and Found items
• You' ll communicate effectively and clearly any requests or maintenance to related departments to ensure smooth Housekeeping operation
You'll Handle 'DND' rooms.
• You'll check office supplies, stock level of all Housekeeping forms and First Aid box items and orders if necessary.
Requirements
Your experience and skills include:
• You've had experience of the housekeeping sector, and you're passionate about order and cleanliness
• You can accompany your colleagues, and you enjoy having contact with our guests
• You're a whizz-kid at organisation, and your communicative way of working speaks for itself
• You're not just bringing your abilities, but also your character
• You'll identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard
Your team and working environment:
• Diverse, young and vibrant team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.