Housekeeping Shift leader

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality

Job Description

What you will be doing:

- Responsible for upkeep of guest floors and public area as per standards.
- Optimizes work productivity by effectively scheduling and allocating all available resources, recommends changes in methods, equipment, to Assistant Manager Housekeeping in order to improve departmental standards/productivity and ensures implementation of the same.
- Responsible for ensuring that team follows periodical cleaning schedules.
- Ensures guest requirements and requests are promptly and efficiently responded in order to achieve higher customer satisfaction.
- Responsible for coordinating and to maintain good working relations with Front office and uniformed services.
- Ensure employees are informed daily about priorities to personalize service.
- Any other duties assigned by the Management.

Requirements

Qualifications

Your experience and skills include:

- At least 2 years' experience in a similar capacity.
- Experience in the luxury or upscale segment is preferred.
- Strong guest relations and problem solving abilities.
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.