Housekeeping Supervisor

Job description / Role

Housekeeping Supervisor

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Housekeeping department working alongside a fantastic team.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

As a Housekeeping Supervisor your role will include such as:

- Conducts daily briefing for Room Attendants
- Conducts daily inspection of employee grooming.
- Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
- Conducts on the job training for all Room Attendants.
- Maintains effective employee relations.
- Checks and maintains equipment and machines used.
- Prepares job orders and co-ordinate with Engineering for follow up.
- Ensure special attention given to VIP rooms.
- Attends daily briefing with EKH/HKM in Housekeeping.
- Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
- Proper handover and take over of the incoming and out going shifts to be handled well.
- Report all Lost & Found items to Housekeeping.
- Prepare discrepancy report for the front office.
- Conduct fumigation for the rooms and floors.
- Follow up " Do not Disturb" rooms.
- Prepare inventory for room linen.
- Notify Housekeeper any damage caused by guest.
- Check and follow all maintenance report If the work is incomplete.
- Waters and changes all flowers as per schedule requirement.
- Ensures that all flower arrangements look pleasant before the delivery to the rooms.
- While inspecting guest rooms and other area there should be eye for detail.
- Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
- Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.
- Monitor the Key Issue no. 3 / Entering/Leaving a guest's room is followed by the room attendant.
- Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas..

Requirements

Your experience and skills include:

- With minimum 3 years experience in similar role
- Strong problem solving and organisational skills
- Should be able to communicate well in English
- Ability to mentor and develop teams

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.