Housing Attendant


Dubai, UAE

Ref: RP714-11934

Job description / Role

Employment: Full Time

- To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Dubai Jumeirah Beach Standards of Performance.
- To perform all duties and tasks in the assigned place of work.
- To work in an environment of Team Work and lateral service.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Housing Manager and Supervisor.


- Cleans assigned areas in the Staff Housing in accordance with established cleaning methods and techniques.
- Reports to supervisors any items that require repair and maintenance.
- Prepares rooms for new arrivals in accordance with established standards.
- Participates in the environmental activities such as collecting old newspapers, plastic and can.
- Performs related duties and special projects as assigned.
- To be fully conversant with all services and facilities offered by the hotel accommodation
- To perform opening and closing procedures established for the place of work as assigned.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To have a clear understanding of the HACCP procedures put in place and their purpose.
- To perform general cleaning duties as assigned by the Assistant Manager or Supervisor
- To empty rubbish bins according to the garbage schedules
- To have a thorough understanding and knowledge of all cleaning procedures, and the type of chemicals to be used.
- To ensure that the work area is kept clean and organized at all times.
- To exercise careful use of operating supplies in order to reduce spoilage and wastage.
- To handle guest and ambassador inquiries in a courteous and efficient manner and report ambassador complaints or problems to supervisors if no immediate solution can be found and assure follow up with ambassador.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipments and assets.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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