HR Analyst - Onboarding

Job description / Role

Overview of the role

To provide operational support for all the new hire processes including on-boarding queries, coordination/communication with new joiners, processing the documents for government formalities, coordinating joining formalities i.e. hotel booking, e-ticket and corporate induction, etc., advice on policy and labor law, etc. in collaboration with line managers, HR business partners and different stakeholders across MENA countries under Al-Futtaim Group.

What you will do

• Case management/resolution (Measurement: Service Level Agreement/Turn Around Time)
• Customer focus/collaboration (Measurement: Survey/Customer/Stakeholder Feedback)
• Data integrity (Measurement: Quality check/Maintain Confidentiality/SAP Entries)
• Service excellence/teamwork (Measurement: Continuous Improvement/Initiatives/Info Sharing)
• Operational excellence (Measurement: Work in Progress Report/Timely escalations/Tracker updates/Case closures/Knowledge of policies/procedures)

Required skills to be successful

• Problem solving and troubleshooting skills
• Attention to detail and good decision-making skills
• Excellent communication skills (Arabic language a plus)

What equips you for the role

• Bachelor's degree or equivalent in HR, Business, Management or Technology
• CIPD or similar qualification a plus
• 2-3 years' experience as HR Generalist in UAE or GCC with 2-3 years' experience in supporting SAP HR Module or similar ERP
• Proficiency with PC applications including Word, Excel, PowerPoint & Outlook
• Multi-tasking experience in a fast-paced environment, completing work tasks with speed and accuracy in a detailed work environment
• Experience in a Shared Services environment a plus and experience in a common help desk tool such as Salesforce is a plus
• Good knowledge of UAE labor law

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviors, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.