HR Coordinator

Job description / Role

Job description

With a 65-year legacy of excellence and a global reputation as one of the largest and most awarded private education providers, GEMS Education integrates cutting-edge advancements through its extensive networks and high-level partnerships. Join the GEMS School of Research and Innovation, where significant investments in AI, robotics, and state-of-the-art facilities drive exceptional student outcomes in academics and well-being. As a leader in educational innovation, we offer a forward-thinking environment focused on personalised learning, holistic development, and the opportunity to shape the future of education.

At GEMS School of Research and Innovation, we provide a seamless educational journey from Pre-Prep + Prep to Sixth Form, enhanced by cutting-edge technology and a forward-thinking curriculum. In the Pre-Prep + Prep stages, we prioritise personalized learning through gamification and advanced technologies, alongside a strong emphasis on science, computing, reading, writing, and the arts. Our facilities include an innovation lab, specialist IT equipment, and programs in sports such as gymnastics, martial arts, basketball, and cricket. Emerging technologies like robotics, AI, machine learning, and VR/AR are integrated to enhance learning, including advanced Arabic provision.

In Secondary and Sixth Form, students benefit from tailored pathways with a wide range of GCSEs, A-levels in subjects like sciences, business, and fine arts, supported by university-linked lectures and industry placements. Advanced tools such as Web3/blockchain, drones, autonomous vehicles, and esports labs prepare students for future careers. Sixth Form further bridges school, university, and industry through global partnerships and cutting-edge technology, ensuring students excel academically while acquiring real-world skills.

The HR Coordinator will play a vital role in supporting staff and ensuring the smooth and efficient operation of HR processes in line with the GEMS School of Research and Innovation's vision for excellence, inclusivity, and future-focused education. This role involves overseeing day-to-day HR administration, coordinating recruitment and onboarding, and maintaining accurate records to ensure compliance with GEMS Education standards and UAE labour regulations.

With access to advanced HR systems, professional development pathways, and the collaborative support of the wider GEMS network, the HR Coordinator will work closely with the HR Manager, school leadership, and central support teams to deliver a high-quality HR service. The role also requires liaising with staff, government relations, and external providers to facilitate visa processing, insurance, and other employee services.

Additionally, the HR Coordinator will play an important part in staff engagement by supporting induction, handling staff queries with professionalism and discretion, and ensuring that HR practices reflect the values of care, respect, and innovation that define the SRI community.

Key responsibilities

• Support the HR Manager in the smooth delivery of HR services, ensuring all processes comply with GEMS Education policies and UAE legislation.
• Coordinate recruitment processes, prepare documentation, and manage the onboarding of new staff, including visa and insurance requirements.
• Maintain employee records and HR systems (D365 and Phoenix), ensuring information is accurate, secure, and up to date.
• Administer benefits such as medical insurance and liaise with external providers to resolve staff queries.
• Prepare official letters and documentation such as NOCs, salary certificates, and transfer letters.
• Monitor and record staff leave accurately for payroll processing.
• Collaborate with leadership, Student Services, administrative teams, and other GEMS schools as required.
• Support induction and engagement initiatives to foster a positive staff experience.
• Handle sensitive information with the highest levels of confidentiality and professionalism.

Skills and experience

• Prior experience in an HR administrative or coordinator role in the UAE is preferred.
• Strong organisational skills with attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Office and HRIS platforms (experience with D365 and Phoenix is an advantage).
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and discretion at all times.
• A proactive, solutions-focused mindset with the ability to adapt in a fast-paced environment.

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

About the Company

GEMS Education is a pioneering education company with an international network of award winning K-12 schools. Over the past 55 years GEMS has grown from one school to being a truly global company with one incredible mission – to make quality education available to every student. Over 20,000 education professionals unlock the potential of over 250,000 students across 14 countries each and every day, preparing children of all ages for real world success.