Human Resources Manager

Job description / Role

Job overview

The HR manager will oversee all aspects of human resources practices and processes for a premium service company, 37 employees, based in Sharjah (SAIF Zone). This role is responsible for supporting business needs and ensuring the proper implementation of company strategy and objectives through effective HR management and compliance with UAE labor laws. The successful candidate will play a key role in shaping the company culture, managing recruitment, employee relations, performance management, and HR administration.

Key responsibilities

Recruitment & onboarding
Manage end-to-end recruitment process: job postings, screening, interviewing, selection, and onboarding
Coordinate with department heads to identify staffing needs and workforce planning
Ensure all new hires comply with free zone and UAE labor requirements

Employee relations & compliance
Serve as the main point of contact for all employee relations issues, grievances, and conflict resolution
Ensure compliance with UAE labor laws and SAIF Zone regulations; manage visa, work permit, and other documentation processes
Maintain employee records in line with regulatory requirements and data privacy standards

HR policy & process management
Develop, implement, and regularly update HR policies, procedures, and employee handbook
Advise management on HR best practices and policy changes

Performance management & training
Lead annual performance appraisal cycles and implement performance improvement plans as needed
Identify training needs and coordinate learning and development initiatives

Compensation & benefits
Administer payroll, benefits, leave management, and other compensation activities accurately and on time
Benchmark compensation structures in line with industry standards and free zone practices

Culture & employee engagement
Foster a positive work environment aligned with company values
Plan employee engagement activities and initiatives to retain top talent

Qualifications & skills

• MBA or equivalent postgraduate qualification (preferably in Human Resources)
• Minimum 5 years experience in a similar HR manager role within the UAE (premium service industry preferred)
• Proven experience working within a UAE free zone; SAIF Zone experience highly desirable
• Strong knowledge of UAE labor law and free zone regulations
• Excellent interpersonal, communication, and problem-solving skills
• Proficient in MS Office; experience with HRIS systems is an advantage
• High level of integrity and ability to handle confidential information

Reporting line

Reports to: General Manager / Managing Director

Remuneration

Competitive salary plus benefits package commensurate with experience