Hybrid Product Manager - Beauty

Job description / Role

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

As we continue to grow, it's our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without them, we couldn't create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals - and beyond. It's an exciting journey we're on, and one you could be part o f.

In their endeavour to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility

Our Hybrid Product Manager will be responsible for defining and delivering key product features and improvements for the several luxury brands.

What you'll be doing:

- Work closely with our developers to guide products from conception to launch
- Bridge the technical and business worlds, designing services that our customers love
- Manage key Product KPIs for E-Commerce
- Conduct experimental / A/B testing, especially on mobile web
- Take data informed decisions, periodically go through our various Business Intelligence reports and detect actionable opportunities or room for improvement. Assess what the users need and not so much on what the competition is building
- Liaise with multiple stakeholders, including E-Commerce Managers from the brands, GMs, the tech team, etc.
- Act as the gatekeeper between the Brands and the Tech team, understanding the brand's customer needs, prioritizing them based on the available data, and translating them into functional user stories
- Create clear requirements for Tech that tell a story, and be an expert in the agile methodology. Sell the Product vision to the developers and motivate them to bring high quality results
- Work with the UX/UI designer to create addictive online buying experiences
- Prioritize and generate estimations of the potential of features and working with Tech to estimate the development cost for them. Aim for simplicity (MVP always wins against "featuritis")
- Stay be up to date with new industry best practices and open to test them in our platform
- Monitor the competitive landscape to identify best-practices and ensure that the products are best in class

Requirements

What you'll need to succeed:

- Experienced Product Management rockstar who has excelled in at least one of the Tech industry's biggest and most innovative companies
- +4 years of experience in Product Management
- Knowledge about the Luxury Fashion market in the Middle East is a plus
- Engineering background is a plus
- Thinks like a scientist and has strong experimental / A/B testing experience, especially on Mobile web

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now's your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you'll have everything you need to innovate your career.

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.