I.T Support

Kemipex

Dubai, UAE

Posted
Ref: RP682-20

Job description / Role

Employment: Full Time

• Collaborate and support the Senior to maintain standards and functionality.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer network systems.
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Creating new email setting up accounts for new user’s office 365 a local domain and training
• Repairing and replacing equipment if necessary.
• Coordinating with Admin and Graphic Designer team for Creating Business Card, Letterhead
• Magazine, Brochure and Editing some minor changes.
• Coordinating with printing team for the quality of company stuff and timely delivered on time.
• Perform troubleshooting, repair, and data restoration.
• Perform weekly maintenance activities (e.g., Server, Firewall, Network switches, backups upgrade)
• Maintain licenses and upgrade schedules.
• Coordinate with Etisalat Team for our company monthly bills saved in server and coordinating with accounts team for monthly payment.
• Coordinate with Vodaphone Team (INDIA) for company monthly bills saved in server coordinating with accounts team for timely payment.
• Coordinate with Microsoft Apps and software for company monthly bills saved in the server.
• Downloading Adobe, WebEx, Vimeo, Upwork, Do parser, monthly bills saved in the server and coordinating with accounts team for Credit card payment.
• Always checking Microsoft Troubleshoot in generating tickets and follow-ups till issue resolve.
• Regularly check the subscription and coordinate with senior for renewal date.
• New company Stamp designing and get approval for the same.
• Asset management timely update file.
• Antivirus upgrading for troubleshoot issue with timely removal of an old employee from License management.
• Creating rules in office 365 as per company requirements, email tracing including backup of old employee, PST file saving in Ex-employee, removal of license , and created some custom rules for blocking malware ransomware from office 365.

Salary:
AED 4,000 to 5,000 per month inclusive of fixed allowances.

Requirements

• We are looking young passionate South Indian male preferable from Tamil Nadu on I.T. Support Administration Role should Knowledgeable in Office 365 administration Experience. (Mail Flow rules, MS Exchange, email setup, etc.)
• Handling Network Administration (DHCP, VPN, VLAN, Firewall Policies, CCTV, port forwarding, ddns, etc.)
• Familiar in System and Server Administration. (Windows Server Setup, File server, VPN server, DHCP, DNS Domain Control, Group Policies, etc.
• Coordinate with Microsoft Apps and software for company monthly bills saved in the server.
• Downloading Adobe, WebEx, Vimeo, Upwork, Do parser, monthly bills saved in the server and coordinating with accounts team for Credit card payment.
• Always checking Microsoft Troubleshoot in generating tickets and follow-ups till issue resolve.
• Regularly check the subscription and coordinate with senior for renewal date.
• New company Stamp designing and get approval for the same.
• Asset management timely update file.
• Antivirus upgrading for troubleshoot issue with timely removal of an old employee from
• License management.
• Creating rules in office 365 as per company requirements, email tracing including backup of old employee, PST file saving in Ex-employee, removal of license , and created some custom rules for blocking malware ransomware from office 365.
• Timely checking of Acronyms Cloud backup of any failure even restores if any file needed.
• CCTV maintenance hardware for troubleshooting a software.
• Always coordinate with the vendor for new purchase renewal a replacement.
• Promptly coordinate with the Amazon for new purchase replacement refund for the faulty item a repair.
• Coordinate with Account manager of Etisalat for new landline, Sim card or any plan upgrade a degrade query.
• Coordinating with admin team for cancellation of landline and preparing letter for cancellation of clearance certificate
• Preparing and set up the Avaya phone for new configuration of extension adding new landline creating rule as per management (e.g. Call forwarding, ring to multiple extension, tagging for forwarded line)
• Ensure Server room maintenance arranges schedule downtime for dressing an upgradation of peripheral.
• Organize the Troubleshoot access control creating new employee activation deactivation of door.
• Maintaining employee code list for new joiner.

About the Company

Built over a rich legacy of over 50 years in the Chemical Industry, Kemipex is a leading developer and supplier of technologically-advanced and economically-improved chemical products and solutions. Based in the Middle East, we are involved in business operations across the globe. Apart from being key players in several chemical sectors like food, pharma, coatings and advanced construction raw materials, we are primarily a leading market figure in the Lubricant industry. Complying with various industrial specifications, our potent resources and strong technological database help us maximize the reliability, efficiency and lifespan of our customers finished products.

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