IBM i or OS/400 Support Engineer

Job description / Role

Responsible for providing technical and "how-to" support services to IBM i / OS/400 environment.

Client Details

A prominent organisation in the region.

Description

* Ensure proper utilization of the organisation and IBM/Software vendor tools, information systems, and processes while providing relevant information as needed.
* Provide feedback and recommendations to enhance systems, processes, and methodologies for efficient monitoring, control, and support of organisation's customers.
* Oversee the escalation of customer incidents to IBM/Software vendor and monitor progress to ensure prompt response by the principal software vendor.
* Proactively manage software critical situations and take prompt action utilizing the appropriate tools when necessary.

Job Offer

* Opportunity to work and grow with a reputable organisation.

Requirements

* 10 + years of experience supporting IBM i or OS/400.
* Demonstrates excellent problem diagnostic and problem management skills.
* Possesses a high level of expertise in using common diagnostic tools.
* Knowledge of software products such as VMWare, Linux, Citrix, MIMIX, Nutanix, Cloud Native Technologies, and Public Cloud Platforms is highly desirable.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.