IDP Education is hiring for Bilingual Counselor

IDP Education

Dubai, Abu Dhabi, UAE

Ref: OP844-17

Job description / Role

Employment: Full Time

The Education Counsellor is responsible for providing information, advice, support and processing of applications for international students seeking placement in education institutions in UAE By promoting IDP products and services directly to students the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets. The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.

Key Responsibilities;
• Student Counselling
• Delivering Results
• Business Development
• Customer Service
• Client Relationships
• Team Work
• Communication

Requirements

• Educated to bachelor’s degree level or equivalent.
• Fluent in English and Arabic
• Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.
• Knowledge of education institutions, admission processes, immigration requirements and their international operations.
• Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).
• Excellent planning and organising skills with the ability to manage multiple competing priorities.
• Customer focussed, with a passion for providing outstanding service.
• Highly effective relationship building and relationship management skills.
• Effective team worker, supporting colleagues and contributing positively to overall team’s success.
• Ability to proactively identify, analyse and solve problems effectively.
• Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.
• Strong IT skills – Microsoft Office suite, CRM systems.

About the Company

IDP Education is a world leader in international student placement services. Our global network of 89 offices helps students from 30 countries to study in Australia, Canada, New Zealand, the USA and the UK.

IDP Education Ltd is an ASX listed company that is 50% owned by 38 Australian universities. For more than 45 years, IDP Education has played a major role in international education.

IDP Education is also a proud co-owner of IELTS (International English Language Testing System). IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge English Language Assessment. Since its launch in 1989, IELTS has become the world’s most popular high-stakes English language proficiency test.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month