IELTS Admin Assistant

Job description / Role

The IELTS Administration Assistant is responsible for providing administrative support to [insert location] IELTS Test Centre Administrator and Test Centre Manager in accordance with IELTS regulations and IDP policies. Strict adherence to test security and administration requirements is an essential part of the job.

Key Responsibilities;

- Customer Service o Business Acumen o Quality
- Operations Management
- Client Management
- Project Service Enhancement
- Test Day Tasks

Requirements

- Relevant work experience relating to administration and business support activities
- Fluent in English and Arabic knowledge preferred
- Strong administrative skills
- Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc..).
- Customer focused, with a passion for providing outstanding service. o Ability to proactively identify, analyses and solve problems effectively. o Sound judgment and the ability to make decisions and act with
- Integrity, in the best interests of IDP.
- Excellent planning and organizing skills with the ability to manage multiple competing priorities.
- Sound IT skills – Microsoft Office suite, CRM systems

About the Company

IDP Education is a world leader in international student placement services. Our global network of 89 offices helps students from 30 countries to study in Australia, Canada, New Zealand, the USA and the UK.

IDP Education Ltd is an ASX listed company that is 50% owned by 38 Australian universities. For more than 45 years, IDP Education has played a major role in international education.

IDP Education is also a proud co-owner of IELTS (International English Language Testing System). IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge English Language Assessment. Since its launch in 1989, IELTS has become the world’s most popular high-stakes English language proficiency test.