IFS - Digital Accelerators Learning Coordinator

Job description / Role

Line of Service
Internal Firm Services

Specialism
IFS - Human Capital (HC)

Management Level
Manager

Job Description & Summary
A career in our Digital and Applications Design practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help our clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation.

Our team helps organisations align their business and operational requirements through the careful design of digital platforms and applications. You'll help our clients with application optimisation, strategic integration of custom packaged solutions like Enterprise Resource Planning and Customer Relationship Management, and roadmap development.

Support the design and development of the Digital Accelerator learning programme into global best-in-class through incremental improvement of the learning elements (both technical and broader) and managing day-to-day operational/administrative elements of the programme.

Key Responsibilities

- Work with pwc leaders to execute on the selection of candidates for the programme
- Support the content team in delivering a multi-day kick-off event, with secondary support to operations and event teams
- Work with relevant stakeholders to provide virtual training over a multi-week programme:
- Monitoring learning progress
- Scheduling in supplemental learning
- Grouping and workspace coordination
- Drafting communications at defined milestones
- Scheduling and administering assessments
- Monitoring logistics, budget and other challenges, and handling incoming ad-hoc challenges/requests from learners
- Support pwc leaders and learners to devise innovative group projects
- Ideate with leadership and candidates and facilitate briefings between the two parties
- Support the technical lead and benefits realisation lead in assessing viability
- Support the operational team in scheduling and running final-week presentations
- Continually assess the quality of the learning materials
- Work with smes within the business to identify and offer non-technical training to potential future agents of change
- Personally complete and assess all learning, including data & analytics, rpa & ai
- Keep yourself up to date on the latest in l&d theory and practices
- At each milestone in the programme: collect feedback, run debriefs and draft papers for programme improvement
- Make recommendations for learning enhancements to the digital accelerator programme
- Coordinate with the pmo team for the preparation of reports highlighting key achievements, risks and issues
- Support in developing documentation related to the digital accelerator programme

Job Specifications

- Academic Qualification
- Professional Experience
- Bachelor's Degree in an Education Studies or related is desired.
- Experience in Programme Coordination, L&D Programmes and Event Management are very highly desired.

Requirements

Skills 

- Applies L&D theory, and is confident of being able to communicate this to non-SMEs; has strong communication skills.
- Very good attention to detail and excellent task management & planning skills.
- Experience using a productivity suite such as Microsoft Office or G Suite.
- Must have a demonstrable interest in digital upskilling and is keen to take on a steep learning curve to develop their skills.
- Enthusiastic and resilient; past experience in working in agile teams would be desirable.
- Enjoys the challenges of continuous improvement; can be innovative and challenging in their recommendations.

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.