IFS, Regional L&D Manager

PricewaterhouseCoopers

Dubai, UAE

Ref: HP639-689

Job description / Role

Employment: Full Time

Line of Service
Internal Firm Services

Specialism
IFS - Human Capital (HC)

Management Level
Manager

Job Description & Summary
A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

Responsibilities

As a Manager, you will be responsible for the design and delivery of best in class learning solutions that meet our business purpose for a specific line of service, in a cost effective and innovative way and focuses on the creation of learning solutions in totality, from concept and design through execution and assessment. You will work with the Regional Development Senior Manager and Deals HC Business Lead to develop, define and implement the Learning & Development strategy for the Deals line of service and for the ME.

Requirements

Preferred skills

- Previous HR generalist experience is a plus
- Deep understanding of best practice L&D processes, reporting and analysis
- Bachelor's Degree in Human Resources, Psychology or Business Management
- Professional Certification in Human Resources is preferred

Language

- Fluency in spoken and written English, proficiency in Arabic is an advantage

Minimum years experience required

- 7+ years of experience of which 3+ years of relevant experience
- Significant experience in an international professional services environment, including Learning & Development function is preferred

Knowledge & Skills

- Solid presentation and facilitation skills
- Strong customer service orientation with ability to use patience and diplomacy to handle issues
- Ability to quickly understand key business challenges and strategic objectives and align Learning & Development strategy accordingly
- Ability to gather and analyse complex business requirements and advise on creative optimal solutions from a Learning perspective
- Excellent interpersonal skills and approachability
- Strong conflict resolution/management skills
- Knowledge of learning styles and techniques
- Knowledge of HR best practices and processes
- Excellent interpersonal and communication skills
- Excellent team building and relationship building capabilities
- Ability to maintain highly confidential information

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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