Inside Sales Associate

Job description / Role

About Al Majara Polychemical Industries
Al Majara Polychemical Industries is a trusted name in chemical manufacturing and distribution. At Majara, our culture is our strength. Through our D.N.A. – Develop, Navigate, Achievements – we create a workplace where people grow, systems guide, and results inspire. We are committed to nurturing talent, operating with clarity, and striving for excellence, while fostering trust, respect, and shared success at every level.

Job Summary
We are looking for a proactive and persuasive Inside Sales Executive to support our sales function by engaging with customers, generating leads, and ensuring smooth coordination between internal teams. The right candidate will have strong communication skills, a drive for targets, and a service-oriented mindset to help grow our customer base and maintain client relationships.

Key Responsibilities
• Respond to customer inquiries through phone, email, and online platforms
• Generate and qualify leads through cold calling, online research, and marketing campaigns
• Coordinate with the Sales and Operations teams to ensure timely delivery and follow-ups
• Prepare quotations, product datasheets, and relevant documentation for clients
• Maintain and update the CRM system with customer interactions and pipeline status
• Follow up on pending quotations and convert leads into sales
• Assist in resolving customer concerns and escalating issues when needed
• Provide feedback to management regarding customer trends, competitor activities, and product demands
• Meet or exceed monthly and quarterly sales targets
• Support external sales team by scheduling appointments and providing pre-meeting support

• Bachelor’s degree in Business Administration, Sales, or related field
• 1–3 years of experience in inside sales
• Similar industry experience is a must
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office (especially Excel, Outlook, and Word)
• Familiarity with CRM systems and sales tracking tools
• Strong negotiation and persuasion abilities
• Ability to multitask and manage time effectively
• Customer-focused mindset with a solution-oriented approach
• Fluency in English is required; knowledge of Arabic or Hindi is a plus

About the Company

A leader in the State of Art Technology formulation, design and production of environmentally friendly finishing materials, Al Majara Polychem Ind. LLC branded "Oxichemicals" prides itself on providing innovative, green solutions to the construction industry. Since its founding, Oxichemicals uses carefully selected raw materials and production techniques, resulting in products that promote health, ensure comfort, improve energy efficiency and provide a sophisticated finish.

Oxi range of quality finishing products, supplied to the construction industry in over 25 countries, are distinguished by their environmentally friendly approach and high quality.