United Arab Emirates University (UAEU)
Al Ain, UAE
Job description / Role
The First Year Advising team, a support unit within the Student Success Unit (SSU) of University College, is looking for an enthusiastic and experienced academic advising specialist to join the team on a full-time basis. Within the team, each advisor is assigned to support a set number of advisees each semester, while also contributing to general advising duties for the university community at large.
Main duties: Providing one-to-one and group academic advising to students to ensure ongoing successful progress towards a timely completion of their degree programs; Providing guidance to students on full graduation planning; Monitoring student academic progress through a variety of reporting tools; Working closely and collaboratively with students, faculty, and staff to ensure academic success of assigned advisees; Acting as college/department liaison to current and prospective students, faculty, staff, and external stakeholders on issues related to academic advising; Acting as primary liaison to connect students with academic and personal support services, such as tutoring, learning center support units, counseling and career services; Responding to student questions and concerns in a timely manner; Working with students to resolve all issues to ensure satisfaction with advising support; Providing follow-up to ensure satisfaction with and effectiveness of advising services; Working collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support; Maintaining accurate and up-to-date student files and records.<b>Minimum Qualification</b>
A master's degree with additional relevant qualifications in educational advising, student counseling or a related field; a bachelor's degree; at least three years' experience in a student support role in tertiary education.<b>Preferred Qualification</b>
Master's degree in Academic Advising<b>Expected Skills/Rank/Experience</b>
A committed approach to student development and success (Essential); Experience of working in a student support role at a tertiary level institution (Essential); Experience of teaching, presenting and delivering workshops to a variety of groups within a university community (Essential); A flexible team player with the ability to communicate with students and colleagues from different ethnic and cultural backgrounds (Essential); Task-oriented and able to complete tasks to stated deadlines (Essential); Experienced in both face-to-face and online advising interactions (Essential); Confident user of MS Office and online meeting applications (Desirable); Experience of using the Ellucian suite of student advising solutions (Degree Works and CRM Advise) (Desirable); Knowledge of the Arabic language and culture of Arabic speaking countries (Desirable); Experience of teaching a subject area offered by a UAEU college (Desirable).
About the Company
Founded in 1976 by the late Sheikh Zayed Bin Sultan Al Nahyan, UAEU is a comprehensive, research-intensive university enrolling about 14,000 Emirati and international students. As the UAE’s flagship university, UAEU offers a full range of accredited, high-quality graduate and undergraduate programs through nine Colleges: Business and Economics; Education; Engineering; Food and Agriculture; Humanities and Social Sciences; IT; Law; Medicine and Health Sciences; and Science. With a distinguished international faculty, state-of-the art new campus, and full range of student support services, UAEU offers a living-learning environment that is unmatched in the UAE.
As a research-intensive university of international stature, UAEU works with its partners in industry to provide research solutions to challenges faced by the nation, the region, and the world. The University has established research centers of strategic importance to the country and the region which are advancing knowledge in critical areas ranging from water resources to cancer treatments. UAEU is currently ranked the number one research university in the GCC, number two in the Arab World, and #370 globally.
UAEU’s academic programs have been developed in partnership with employers, so our graduates are in high demand. UAEU alumni hold key positions in industry, commerce, and government throughout the region. Our continuing investments in facilities, services, and staff ensure that UAEU will continue to serve as a model of innovation and excellence.