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Intelligence Manager (FTCM)

HSBC

Dubai, UAE

Ref: RP091-06

Job description / Role

Role Purpose (overall high level summary of the role)

Financial Crime Threat Mitigation (FCTM) provides HSBC with a unified global capability to identify, analyse and investigate financial crime threats to the Bank, to support and inform financial crime risk management decisions. FCTM harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.

Intelligence and Analytics (I&A) forms part of FCTM and supports investigations through intelligence, analytics and technology-encompassing data capture, visualisation and network analysis. I&A also conducts proactive data analytics and thematic research on financial crime subjects to inform both the first and second lines of defence. Our products speak to all lines of business and levels of seniority in the Bank.

Role purpose:

The role holder will be part of a team of Intelligence Managers within the Global I&A Team, serving as a key point of accountability for financial crime-related intelligence collection, development and dissemination; undertaking qualitative as well as quantitative analyses associated with HSBC’s exposure to financial crime threats. The role holder is expected to deliver timely and accurate all source analytical output to a diverse set of internal and external audiences; we must be quick to publish, comfortable with a variety of product types, and relevant to our audience. A key facet of the role is the ability pro-actively to identify, research and analyse threat themes, working collaboratively with others in multi-disciplinary project teams.

The role holder must be able to combine developing specific financial crime subject matter expertise, designing data driven analytical approaches to build and profile networks, carrying out qualitative and quantitative analyses to develop specific threat typologies, and qualitative research and horizon scanning analysis of thematic trends, geopolitical and other events to assess how they may affect the Bank from a financial crime risk perspective. A degree of comfort with data analytical techniques, and the ability to write succinctly and coherently for senior audiences are critical skills. He/she must be curious, proactive and innovative in their approach to research and analysis, using open- and closed-source intelligence in tandem with the exploitation of HSBC’s proprietary data and analytical tools to produce analysis and assessments with high business impact.

Principal Accountabilities:

Key activities and decision making areas

• Pro-active, timely development of intelligence and analysis to identify, understand and enable the remediation of financial crime threats to the bank, in support of FCTM Investigations, the 1st and/or 2nd lines of defence. Development of own analyst production plan.
• The identification and succinct articulation to the most senior audiences, including potentially board level, of financial crime threat themes that have the potential to have a material impact on the financial results, reputation or long term business model of the Group. This includes analysis related to networks, typologies, industries, client portfolios, the Bank’s major commercial initiatives and other issues at a regional and global level. A critical skill is the ability to identify and brief the strategic implications of our analysis for the Bank
• Efficient prioritisation of often competing stakeholder requirements and proactively-generated casework, producing well-drafted and peer reviewed intelligence products that are tailored to individual customer needs, and require minimal management amendment.
• Development and application of financial crime subject matter expertise to enhance our understanding of threats to the Bank, and to improve our business impact.
• Deliver timely, accurate, all source analytical casework; consistent with the I&A model and compliant with Minimum Standards; employing the most up to date methodologies, data analytical and analytical techniques and technology; and fully integrated within FCTM;
• Timely delivery of assessments that inform, and set the agenda for discussion of the most strategic financial crime risk issues impacting, or with the potential to impact the Bank.
• Manage live risk effectively and speedily;
• Speedily produce high quality drafting and peer reviews of Intelligence product.

Customers / Stakeholders

• Develop/participate in collaborative, multi-disciplinary project teams, notably with Investigations, to bring appropriate Intelligence support to FCTM casework and the Line Of Business (LOB).
• Collaborate within Subject Matter Communities and other fora in the Bank to share knowledge, and develop analytical best practice and consistent analytical narratives. Benefits include improved interaction with and impact of our analysis with the LOBs.
• Identify intelligence gaps and agree with stakeholders plans to close them.
• Work closely with Research Analytics and Systems delivery colleagues in FCTM to provide feedback on proprietary tools, data models and/or identify gaps in data.
• Develop relationships with Investigations colleagues to support Investigations, and provide I&A the necessary visibility of Investigations outcomes and findings.
• Develop and maintain a productive and collaborative working relationship with key FCTM and other bank stakeholders
• Develop an understanding of I&A Research Analytics (RA) data science capabilities, identifying opportunities for collaboration throughout the life of I&A case/project work; build effective points of engagement with RA

Leadership & Teamwork
• Work actively as part of a dynamic team – often located in different countries and time zones - including taking on unfamiliar/difficult tasks when necessary. Recognise the regional and global impacts of financial crime, requiring our analysis to be joined up and global in perspective. Flexibility and adaptability are key.
• Promote an environment that supports diversity and reflects the HSBC brand.
• Support the integration of, and collaboration across the Intelligence & Analytics function.
• Demonstrates the culture of being inclusive, pro-active and collaborative.
• Take every opportunity to build collaborative working relationships with FCR colleagues, including joint training and familiarisation events, and cross-functional participation in analyst huddles/huddle equivalents, as appropriate


Operational Effectiveness & Control
• Contribution of typology insights to support the development of typology-driven data analytic models and tools.
• Adherence to operational controls, as outlined in procedures and policies to ensure risks are identified and managed
• Contribution to processes for building management information (MI)
• Adherence to all controls with risks identified and managed
• Regular upward reporting of activities undertaken
• Early reporting of potential areas of reputational concern
• Regular reviews of best practice standards

Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

• Managing the demands of multiple diverse aspects of the role, and the requirement to pitch analysis to multiple different customers, with different needs. In particular understanding the needs and writing accordingly to senior audiences, such as the Financial Crime Risk Management Meeting.
• Understanding the highly complex and constantly changing landscape of investigative & analytic technology and data to minimise duplication and maximise benefit.
• Prioritising potentially divergent and conflicting requirements from a broad range of senior stakeholders and ensuring that the stakeholder community remains supportive of the overall direction.
• Engaging effectively with a diverse set of stakeholders from senior managers to Relationship Managers to developers
• Developing an expert knowledge of financial crime themes and applying the knowledge to support the build of new typology-driven data analytics, and to suggest and test innovative ways to improve FCTM’s capability.


Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

The role holder will be expected to demonstrate considerable curiosity, autonomy and entrepreneurial spirit to obtain the necessary knowledge and identify and realise opportunities.

The role holder will have access to highly sensitive information and must exercise sound judgement in protecting it whilst adhering to all relevant rules and regulations.

The role holder must be interested in, and knowledgeable about financial crime issues and their geopolitical/social context. Senior decision makers will base important business decisions on the research product; hence the need for subject matter expertise, delivered authoritatively both orally and in writing.

The role holder must be equipped to work in a high pressure environment, often with short deadlines.

Management of Risk (Operational Risk / FIM requirements)
• The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing financial crimes threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Monitor in accordance with the Principal Accountabilities set out above.
• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.

Observation of Internal Controls (Compliance Policy / FIM requirements)

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• The jobholder must adhere to all relevant internal controls and should be able to demonstrate a flawless track record in this area.

This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget. in USD’000)

Due to the nature of the role there is limited direct financial responsibility. However, the largest fraud/financial crime events in the banking environment (e.g. Madoff, Stanford, Parmalat, Enron, etc) have the potential to result in losses of billions of dollars, so the indirect financial impact of the role is highly significant.

Requirements

Knowledge & Experience / Qualifications (For the role – not the role holder. Minimum requirements of the role.)

• Degree holder (or equivalent) with outstanding analytical (qualitative and quantitative) and problem-solving skills
• Excellent written and verbal communication skills, with meticulous attention to detail
• Strong team player with a proactive and self-motivated attitude and ability to think and act independently
• Knowledge and/or Background in financial crime themes, such as sanctions evasion or money laundering, or financial intelligence would be an asset
• Experience with data analysis: interpretation and transformation of data sets, delivering intelligence insights from raw data and producing effective and innovative data visualisations. Competent Excel user with experience in basic coding an advantage
• Experience with network analysis: Previous use of network analysis applications (I2, Palantir, Maltego, NetReveal or equivalent), confidence in deriving insight from network analysis and application of social network analysis techniques would be an asset.
• Experience of the intelligence cycle, and as a qualitative analyst of geopolitical and other strategic themes is desirable
• Experience of undertaking comparative assessments of multiple competing hypotheses would be an asset
• A keen interest in business, banking and current affairs is desirable.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

About the Company

Founded in 1865 to finance trade between Asia and the West, today HSBC is one of the world's largest banking and financial services organisations serving around 38 million customers worldwide. Our aim is to be acknowledged as the world's leading and most respected international bank.

HSBC is one of the world's largest banking and financial services organisations. We serve around 37 million customers through four global businesses:

  • Commercial Banking
  • Retail Banking and Wealth Management
  • Global Banking and Markets
  • Global Private Banking

Our network covers 67 countries and territories in Europe, Asia, the Middle East and North Africa, North America and Latin America.

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