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Job description / Role
Role Purpose
A senior level internal communications individual contributor, directly supporting the senior leadership team for the EMEA Sales and Account Management (SAM) function. Responsible for executing on internal communications strategy to meet business objectives. This role requires support of remote stakeholders in diverse timezones.
Responsibilities
- Provides direct internal communications support to the leadership team for the EMEA Sales and Account Management organization.
- Drafts internal announcements, leadership blogs, articles and communications templates
- Scripts and films video interviews, podcasts
- Coordinates, plans and executes regional townhalls
- Provides communication coaching and support to stakeholders
- Provides communications counsel to EMEA Leadership Team
- Localizes and executes global internal communications projects for the EMEA region
- Provides internal communications support to the Sales and Account Management Internal Communications Director, including:
- Running global internal communications initiatives and projects
- Providing content and feedback for global communications
- Working closely with the SAM internal communications team to coordinate global internal communication initiatives
- Leads and provides strategic direction on multiple projects simultaneously. Interfaces with all levels of management.
- Works within team structure and provides leadership in developing and implementing internal/employee communications plans for wide range of clients to support business and strategic goals.
Requirements
- Superior oral and written communications skills with ability to build relationships as a trusted advisor with leaders/managers.
- Ability to handle sensitive/confidential information.
- Previous experience working within a multi-national sales organization.
- Ability to build network of sources and thrive in a highly matrixed organization.
- Computer proficiency in basic applications, including a high level of proficiency in using Microsoft 365 suite, Powerpoint, Adobe Acrobat.
- Conversant in and able to use advanced media and various communication platforms, with experience in using various intranet and internal social chat platforms.
- Ability to work in a team environment across business areas.
- Ability to work in a fast-paced environment. Ability to remain focused, objective, effective and concentrated under pressure.
- Innovative – ability to propose effective, original solutions.
- Strong attention to detail – ensures accuracy of communications.
- Skilled at planning, project management, time management, communicating, decision-making, presentations and human and organizational relations.
- Must have extensive knowledge and skills gained through wide-ranging experiences within the Communications field that require diverse practices or procedures.
- Is recognized as a Communications expert within own area/geography and has developed depth or breadth of complex functional knowledge in own area.
- Has a good understanding of industry issues and business trends.
- Takes a broad perspective to identify innovative solutions.
- Leads others to solve complex problems.
- Makes decisions guided by policies in nonstandard situations. Impacts the achievement of customer, operational, project or service objectives.
- Anticipates customer needs; assesses requirements and identifies new solutions.
- Leads significant projects, programs and business initiatives using demonstrated creativity and ingenuity.
- Generally free to determine work priorities based on general direction from managers.
About the Company
Refinitiv is one of the world’s largest providers of financial markets data and infrastructure, serving over 40,000 institutions in approximately 190 countries. We provide leading data and insights, trading platforms, and open data and technology platforms that connect a thriving global financial markets community - driving performance in trading, investment, wealth management, regulatory compliance, market data management, enterprise risk and fighting financial crime. We are new market pioneers with 167 years of confidence. Breaking new barriers. Enabling more responsible, transparent and connected financial markets. We redefine what data can do. Through an open ecosystem, a high-performance culture, analytics, insights and technology.
Be the breakthrough, activate your future and shape ours.