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Ref: RP714-9709

Job description / Role

Employment: Full Time

Job Title
As an IT Assistant you will be responsible to support the data processing function of the Hotel, maintain hotel processing network system and personal computer software.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Provide First level support to repair or to determine problems in computer systems and related equipment.
- Provides immediate solutions when possible, furnishes feedback to the users/customer
- Informs the IT Manager on reoccurring problems and issues that are affecting multiple users, enters resolutions into the tracking system.
- Training the staff on proper equipment handling opportunities and Corporate Social Responsibility activities

Requirements

Your experience and skills include:
- Degree in IT or related field
- Minimum of 2 years progressive experience in hotel industry or similar.
- Excellent command of English language both written and spoken
- Team player with trainer skills

Your team and working environment:
- Ideally located in the heart of Dubai Health care City. Just 6 km away from Dubai International Airport with easy access. Opened in August 2019.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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IT Assistant salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience