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IT Business Analyst

Quest Search & Selection

Dubai, UAE

Ref: GP340-1614

Job description / Role

Quest Search and Selection is working with a global commercial brand who is looking for an IT Business Analyst to be part of their dynamic team in Dubai.

As an IT Business Analyst your tasks will include:

• Support and maintain Microsoft Dynamics 365 to ensure smooth operations workflow
• Attend to and troubleshoot technical issues/ escalations raised
• Maintain and monitor transactions record, ensure that all data input is correct
• Support, monitor, and give recommendations to augment assigned systems, environment, WLAN/LAN, connectivity, firewalls, servers, anti-virus, etc.
• Conduct regular security checks and gather feedback
• Always comply and adhere to the organization’s IT Policies
• Submit monthly reports or as needed


• Bachelor’s degree in Computer Science, CIS, or related field
• At least 10 years of relevant experience
• Comfortable in a multitasking environment and can prioritize tasks based on necessity
• Presentable, with good written, verbal, and interpersonal skills
• Good analytical skills and keen attention to details
• Technologies: MS Dynamics, Office 365, SQL Server 2014, MS Server 2016/2012, NAS, Active Directory, Power BI
• Certifications: Dynamics 365, AX, IT/ ERP Systems
• Skills: Anti-virus set up and configuration, firewall setup and configuration, network set-up, support maintenance

Be part of one of most recognized brands in the world that will offer an attractive tax-free salary and good benefits.

If you feel you have what it takes to become part of this successful company, then please apply with an up to date CV.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.

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