Ref: QP275-3910

Job description / Role

Employment: Full Time

Position Title: IT Field Support
Employment Type: Full Time
Salary: up to 6K AED all inclusive depending on experience and qualifications plus transportation allowances
Job Location: Abu Dhabi, UAE

About the Client:
One of Technology Solutions companies in UAE

Job Description:
• Act as the customer liaison to Engineering, Sales, and Field Engineer teams
• Escalate critical issues and roadblocks to the Service Delivery Manager
• Be a part of the on-call rotation for the assigned product team
• Installation, configuration and support for software and hardware, assemblies and connections at customers and partner’s site
• Provide technical support (e-mail, phone calls, on-site support)
• Troubleshoot incidents, debug, and provide problem analysis
• Deliver technical trainings and presentations to partners, customers, and internal departments
• Design and deploy functional networks (LAN, WLAN, WAN)
• Configure and install software, servers, routers, and other network devices
• Monitor network performance and integrity infrastructure


• Open to Indian, Pakistani, and Filipino nationals
• Male, 35 years old and below
• Bachelor’s degree in Computer Science or any relevant field
• At least 6 years’ experience in a technical support role
• Must have valid UAE driver’s license

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Candidates who applied for this job also applied for:
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