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IT Help Desk Support

Emad Trade House

Dubai, UAE

Ref: MP488-28

Job description / Role

Employment: Full Time

• Installing and configuring computer hardware, software, systems, networks, printers & scanners
• Monitoring and maintaining computer systems and network
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts / devices for new users
• Testing new technology & Apps (Customization) - Mostly Cloud Based applications
• Cross-platform experience in application architecture
• Testing new technology
• Conducting online & on site training for staff


• A strong working knowledge of computer systems, hardware, and software
• Knowledge of Firewall and Security Apps like Fortinet & Trend Micro
• Knowledge of Google will be prefered
• A technical, logical thought process
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail
• Excellent communication and interpersonal skills.

About the Company

We have tried to be a step ahead of time pioneering the way to bring cost effective solutions for the Food, Beverage, Pharma & Cosmetic industry yet maintaining high standards of quality through continuous dedication & innovative ideas. EMAD TRADE HOUSE in the Middle East has overcome a decade of challenges & grown to become one of the leading trading house with warehousing facility in Jebel Ali, Dubai & fully geared to serve the industry JIT basis.

In this rapidly changing business environment, all our employees are united to achieve the leadership through hard work, & determination in revitalizing Middle East business undertaking. We have a growing team comprising of 50 + talented individuals from South Asia & GCC with competency in Finance, Pharmaceuticals, Product Development, Mechanical Engineering & Sales.

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