Posted
Ref: SP720-02

Job description / Role

Employment: Full Time

Yellow Door Energy, leading energy partner with >200$M of developed C&I assets across Middle East & Africa are now looking for a skilled IT Manager to lead their IT activities from our HQ in Dubai.

YDE actively uses technology to increase its IT security and improve user efficiency across geographies and departments. YDE’s Digital & IT Department is a part of the Growth & Corporate Development Team and is responsible for maintaining and enhancing the digital infrastructure.

The key responsibilities of YDE Digital Department are to build, develop and maintain the ERP platform, mobile application and the IT infrastructure.

The IT Manager will actively work with users across departments & geographies (i.e., United Arab Emirates, Pakistan, Jordan, Bahrain & Kingdom of Saudi Arabia). As the IT Manager, s/he will be responsible for designing the IT strategy, implementing the solution/s and maintaining the existing YDE IT environment to ensure user efficiency and optimum security across all departments and geographies.

KRA 1: IT infrastructure Management

- Define IT infrastructure strategy, architecture, and processes for YDE.
- Maintain all IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, VC equipment.
- Analyze department needs and recommend solutions and/or best practices to increase user productivity.
- Maintain the software & hardware inventory across departments & offices including user licenses, laptops, etc.
- Manage the existing vendors and identify new suppliers to support all our users across all offices.

KRA 2: Security

- Prevent potential external cyber-attacks by conducting frequent audits to identify vulnerabilities and ensuring complete security of all our operating platforms.
- Mitigate risks by solutioning & implementing policies.
- Develop disaster procedures in case of security breach and incorporate it within the IT manual.
- In an event of a security breach, follow internal IT manual resulting in minimum impact & document safety-related shortcomings and affected processes.

KRA 3: User Management

- Take end responsibility for user support such as troubleshooting, managing user access on applications such as SharePoint, M365 portal and licenses such as AutoCAD, Microsoft Project Plan, Adobe etc.
- Manage onboarding and off boarding of employees.
- Train employees on both software and hardware best practices.

Salary:
AED 18,000 to 22,000 per month inclusive of fixed allowances.
Additional benefits: We provide a competitive compensation and benefits package, challenging projects, fun working environment with great colleagues

Requirements

Essential:

- Bachelor’s degree in information technology, computer science, software engineering, or a related field.
- A minimum of 5+ years of experience as IT Manager for 100+ employees’ company.
- Experience in building customizing and deploying security policies on Microsoft 365 and other applications.
- Excellent working knowledge of computer systems, security, system administration, data storage systems, wireless technology applications, IT security and phone systems.
- Strong working knowledge of the M365 Portal (SharePoint, Intune, Active Directory, Emails, Teams).

Preferred:

- Microsoft Certified.

About the Company

Yellow Door Energy is the leading sustainable energy partner for businesses, serving commercial and industrial customers in the Middle East and South Asia. The company’s solar and energy efficiency solutions enable businesses to reduce energy costs, improve power reliability and lower carbon emissions. Yellow Door Energy’s shareholders include the International Finance Corporation (IFC), Mitsui, Equinor, and APICORP.

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IT Manager salaries in UAE

Average monthly compensation
AED 15,000

Breakdown available for industries, cities and years of experience