Posted
Ref: OP647-122

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Job description / Role

Employment: Full Time

Key Responsibilities
• IT Systems Management
• Oversee the organization’s IT infrastructure, including hardware, software, networks, and cloud services.
• Ensure the security, integrity, and efficient performance of all IT systems.
• Monitor system performance and troubleshoot issues promptly to minimize downtime.
• Manage software licenses, updates, and patches to ensure compliance and optimal performance.

Website Development and Maintenance
• Lead the development, maintenance, and optimization of the company’s websites and web applications.
• Collaborate with internal stakeholders to ensure web platforms meet business needs and user expectations.
• Ensure websites are secure, responsive, and optimized for performance and SEO.
• Manage integrations between websites and other business systems (e.g., CRM, ERP).
• Must have solid experience in PHP development with a strong focus on WordPress and familiarity with other frameworks

Team Leadership
• Provide Lead, mentor, and manage the IT team, fostering a culture of collaboration, innovation, and continuous improvement.
• Assign tasks, oversee project timelines, and ensure the successful delivery of IT projects.
• Conduct performance evaluations and identify development opportunities for team members.

Zoho Platform Management (This is Important)
• Oversee the implementation, customization, and optimization of Zoho applications (e.g., Zoho CRM, Zoho Desk).
• Provide support and training to staff on Zoho tools and troubleshoot issues as needed.
• Identify opportunities to improve business processes using Zoho’s suite of applications.

IT Strategy and Planning
• Develop and implement IT policies, procedures, and best practices.
• Collaborate with leadership to plan and execute IT projects aligned with business goals.
• Research and recommend new technologies to improve efficiency, security, and scalability.

Security and Compliance
• Ensure IT systems and websites comply with data protection regulations and security standards.
• Implement and manage security protocols, backups, and disaster recovery plans.
• Conduct regular audits and risk assessments to identify and mitigate potential vulnerabilities.

Requirements:

Qualifications

Education:
• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience:
• 5+ years of experience in IT systems management and web development.
• Proven experience leading an IT team and managing multiple projects.
• Hands-on experience with Zoho applications (Zoho CRM, Zoho Desk, Zoho Creator, etc.).

Technical Skills:
• Proficiency in IT infrastructure management (hardware, software, networks).
• Experience with web development (HTML, CSS, JavaScript, and CMS platforms).
• Knowledge of security protocols, data protection regulations, and compliance standards.
• Familiarity with cloud platforms (AWS, Azure, or similar).
• Should be an Zoho expert.

Preferred Skills
• Certification in IT (e.g., CompTIA, Cisco, Microsoft).
• Experience with SEO and website analytics tools

Salary:
AED 15,000 to 17,000 per month inclusive of fixed allowances.

About the Company

Future Tense offers Human Resource solutions to a spectrum of organization across UAE. Future Tense championed the "client delight" concept, where the firm helps institutions to meet their challenging demand of quality human resources in quick time.

We continue to match the client expectations by paying close attention to specifics of the desired positions. We follow it up with meticulous shortlisting to ensure that every candidate interviewed by the client is competent enough for their requirements

Piloting the force at Future Tense is Karuna Agarwal, who brings with her over 10 years rich experience in recruitment and staffing across all levels. With her expertise, we have grown a multi-city clientele and service the HR needs of our clients, with care.

We firmly believe that our clients and candidates both possess unique characters; both need to be aligned for a fruitful and productive relation. We seek to map more than just talent. We believe in mapping characters!

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AED 11,000

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