IT Office Support

Job description / Role

Position Title: IT Office Support
Employment Type: Full Time
Salary: up to 6K AED depending on experience and qualifications plus travel allowance
Job Location: Dubai, UAE

About the Client:
A leading retail and franchise group in the Middle East, managing iconic brands across beauty, fashion, toys, and food & beverage.

Job Description:
• Provide technical support for office-based users, including installation, configuration, and troubleshooting of Windows OS, Microsoft Office, email clients, and standard business applications.
• Support day-to-day office IT operations such as network connectivity, shared drives, printers, and VoIP phones.
• Liaise with third-party vendors, ISPs, and service providers for timely resolution of incidents related to internet connectivity, hardware replacements, and supported equipment.
• Work closely with other IT team members to support operational requirements across departments.

• Open to Asian nationalities, Male, 35 years old and below
• At least 2 years IT support experience from Retail or F&B industry with solid knowledge of Windows OS, basic firewall, and network security principles
• Must have Microsoft, Cisco, CompTIA certifications

Salary:
AED 6,000 per month inclusive of fixed allowances.

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.