IT Officer - 6 Month Contract

Dubai, UAE

Ref: HP647-2597

Job description / Role

Employment: Full Time

• To provide internal customer service and support the maintenance, enhancement and operations of the IT network at the Corporate offices, whilst ensuring IT security and integrity of computer operations and systems
• Maintenance and Operations
• Maintain and monitor the network hardware e.g., active network gear, switches, routers, firewall and remote access and configuration standards for server and workstation hardware, server operating systems and directory systems to ensure proper functioning and timely upgradation/ repair.
• Manage all networks related software applications licenses while coordinating with vendors regarding renewals, upgrades, support and maintenance agreements, etc. in accordance to defined policies and contractual agreements.
• Coordinate with suppliers for warranty, repair/replacement of parts and pending work to ensure systems are always functional.
• Incident Management
• Troubleshoot and resolve network related incidents and ensure timely/ efficient delivery of network and telecommunication services for the corporate office, while maintaining availability, performance, integrity and security of business network systems.
• Conduct testing, analysis, fault-finding and repair activities using required testing and troubleshooting tools and techniques and investigate possible reasons of performance problems in order to implement corrective measures in accordance with defined IT quality standards and security guidelines.
• Network Security
• Check server logs, monitor network traffic, run virus scans and ensuring security patches are up to date to avoid security breaches.
• Maintain network security infrastructure to ensure that all data is properly secured while providing primary support and maintenance for all network security equipment across the network.
• Review security logs from firewalls, switches, routers, etc. to determine cause of security related events or identify potential threats and troubleshoots security problems/failures while reporting suspected network misuse, unresolved network security exposures or noncompliance to the Supervisor.
• Update Anti-Virus for all Users and resolve virus related issues to ensure all systems and networks are up to date to avoid security breaches.
• Analyze security incidents, resolve and/or escalate security events and security related issues received, to maintain the integrity of the organizations IT systems and Data.
• Continuous Improvement
• Contribute in the identification and implementation of change initiatives, programmers and projects in line with the organization’s standards.

Requirements

Minimum Qualifications:
• Bachelor’s degree in IT or Information Systems

Minimum Experience:
• 2 years of experience

Skills:
• Achievement orientation
• Strong technical background with Microsoft Windows and Cisco
• Business and industry knowledge.
• Understanding of business needs, requirements and problems and how Information Technology can contribute to value creation.
• Detailed understanding and knowledge of software and hardware applications.
• Time management.
• Hands-on experience in Network Operation Center
• Project management skills.
• Effective communication and interpersonal skills.

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: