Job closed
Ref: KP709-2658
Job description / Role
- Custodian of QMS and facilitating authority for the documents to be uploaded into QMS (Ex: Define, review, enhance and ensures the adherence to process).
- Prepare the process definition plan, make the necessary changes and get the approvals for uploading the same into QMS.
- Contribute for the definition of vision for the team and play a key role for the implementation of strategic plans.
- Implementation of framework for the strategic positioning for the process.
- Facilitate to conduct the internal audit, QMG reviews.
- Present the outcome as a summary to senior Management on a regular basis.
- Execution of the plan for co ordinations of any external audits happen in Bank’s IT.
- The final dashboard of the Review, audits to be presented and ensure the adherence of process in Operations and initiatives.
- To conduct trainings and awareness on QMS and other relevant processes across the department.
- Determine / analyze internal quality procedure standards or specifications.
Requirements
- Must have knowledge of Service Level Management, Process Management, Quality Management / understanding of SDLC and quality analysis methodologies.
- 8+ years’ experience in Quality management and Service Management to establishing best practices across IT.
- University degree or equivalent work experience required.
- ITIL Foundation Certification.
About the Company
Building businesses, changing lives
At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.
Who we are.
We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.