IT Support

Job description / Role

• Provide Level 1 and Level 2 IT support to end users via helpdesk, phone, or onsite
• Log, track, and resolve helpdesk tickets within agreed SLAs. Escalate issues to higher levels or vendors when necessary
• Maintain accurate IT asset inventory, including hardware and software records
• Assist with onboarding and offboarding of employees from an IT perspective

• Tagalog Speaker, Female, age below 35 yrs old preferred
• Bachelor’s degree in information technology/ computer science/ information systems
• Minimum 2–3 years of experience in IT Support / IT Operations / Helpdesk roles
• Hands-on experience with Windows OS, Microsoft 365, Active Directory / Entra ID
• Immediate joiner Preferred

Salary:
AED 5,000 to 6,000 per month inclusive of fixed allowances.

About the Company

The Talents Nation is a trusted global talent partner helping companies find and hire skilled professionals worldwide. We connect businesses with carefully screened talent to ensure quality, reliability, and long-term success. With a strong market presence and a people-first approach, we make hiring straightforward, dependable, and results-driven.