Posted
Ref: QP275-8499
Job description / Role
Full Time
Dubai, UAE
Any Nationality
Not Specified
Not Specified
Not Specified
IT - Network Administration
Business Support Services
Position Title: IT Support
Employment Type: Full Time
Salary: Up to 6K AED inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands.
Job Description:
• Provide Level 1 and Level 2 IT support to end users via helpdesk, phone, or onsite
• Log, track, and resolve helpdesk tickets within agreed SLAs. Escalate issues to higher levels or vendors when necessary
• Maintain accurate IT asset inventory, including hardware and software records
• Assist with onboarding and offboarding of employees from an IT perspective
Requirements:
• Female, age 35 yrs old and below
• Bachelor’s degree in information technology/ computer science/ information systems
• Minimum 2–3 years of experience in IT Support / IT Operations / Helpdesk roles
• Hands-on experience with Windows OS, Microsoft 365, Active Directory / Entra ID
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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