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IT Support Engineer

Convilguous DWC-LLC

Dubai, UAE

Ref: SP328-02

Job description / Role

Employment: Full Time

• Monitor and maintain customer computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues
• Accountable for the smooth running of the hardware and software computer peripherals and ensuring that all the technical issues or/and changes required is attended in a highly efficient and qualitative manner remotely.
• Ensure network security through access controls, backups & firewalls

Requirements

• Must have strong skills in troubleshooting system, network problems, diagnosing and solving hardware or software faults.
• Ability to work well with people and the in-house systems
• In depth understanding of Operating Systems, Computer Networks, hardware, Systems Software, applications software and all configurations
• Proficient in English
• Arabic, French, Dutch or German are a plus

DO
• Apply on GulfTalent

About the Company

If you need full control over your IT infrastructure as well as the cost of it we are the perfect partner. Our all-in maintenance contract has a fixed price based on the number of machines and the complexity of your setup.

A virus or cryptolocker destroyed your data? An accidental deletion of important files? Problem in receiving or sending mail? Forgot the WiFi password? Working late and need help?

Whatever it is: We've got you covered all for the fixed monthly subscription.

No need to restrict the number of calls by employees, we actually prefer they call us directly, that way we have a better overview of the problems and you don't need to have an employee (or yourself) wasting time in collecting and filtering requests.

This combined with our monitoring system that monitors all machines (not the users!) including desktops and laptops gives us an X-Ray vision of your system.

The result? A healthy internal network that rarely fails and helps you gain productivity.

Call us or check our website to find out what you would be paying while getting rid of all the headaches and those irritating variable IT invoices.

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IT Support Engineer salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience