IT Support Engineer - 6 Months Contract

Halian

Dubai, UAE

Ref: NP559-532

Job description / Role

Employment: Contract

Halian has been awarded an exclusive project with one of the leading healthcare businesses in the UAE. We require 4 Connectivity Specialists, 2 to be based in Abu Dhabi and 2 based in Dubai for an initial 6 month contract to roll out hardware across the defined Emirate.

Your Responsibilities

• The Connectivity Specialist is responsible for the installation, support, training, field support operations and connectivity instruments in the UAE, offering professional and technical support to healthcare professionals and distributors, with the goal of supporting the business growth in the UAE region by delivering the best customer experience.
• Goal is to deliver the best in class connectivity solution support to local customers across the region by executing on the field service delivery processes.
• The objective is to create customer loyalty to sustain and grow the regional business.
• The Connectivity Specialist works in close collaboration with the Technical Service Manager, local commercial team and local distributors

Requirements

Your Qualifications

• Minimum 3-5 years of experience in a similar role with medical and/or laboratory equipment, with experience working with teams across multiple countries.
• Experience with direct customer interactions.
• Experience with connectivity (IoT), ARDx IDEM connectivity solutions a distinct advantage
• Strong command of English language (written & verbal)
• Additional languages are advantageous
• Good Microsoft Office skills
• Driver’s license Required
• Al-Hosn Green is a must as per DHA and SEHA policy.

About the Company

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.

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IT Support Engineer salaries in UAE

Average monthly compensation
AED 5,500

Breakdown available for industries, cities and years of experience