IT Support Technician

Job description / Role

We are looking for an IT Support Technician who will manage the ongoing installation of Microsoft365 for employees.
The role is part-time and will require 2 day a week work with remote work as employees are located in different countries.
Residence visa is not provided (temporary work permit).

The role is:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests
• Providing technical support across the group
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology

Requirements

• Experience in M365 mandatory including knowledge of all apps (SharePoint, Teams, etc.)
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines
• A keen eye for detail

About the Company

Arabian Medical Enterprises ARAMED LLC is specialized in the field of Medical Aesthetics, Alternative Laser Treatment and Advanced Medical Solution fields. ARAMED was established in 2003 in the UAE with the intention to expand to the GCC market. After achieving solid, and strategic development in the UAE market. Driven by a unique team of management, ARAMED is determined to become a market leader in all product lines and achieve growth by both intensive and integrative growth strategies. We are keen to become the source of trust and advice for this business field by implementing well-crafted marketing techniques and programs.

ARAMED is entering its 17th year of operation. Its products have been well received, and marketing will be key to the development of brand and product awareness as well as the growth of the customer base. ARAMED possesses fair information about the market and knows a good deal about the common attributes of the most prized customers. This information will be leveraged to better understand who is served, what their specific needs are, and how ARAMED can better communicate with them.