Job description / Role

Employment: Full Time

We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

IT Technician Responsibilities:
• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.

Requirements

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• Experience in Focus software is an advantage.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Proficient in database programming and software installation.
• Attention to detail.
• Good problem-solving skills.

About the Company

In 2005, the Majestic Medical and Tech. Supplies L.L.C were founded with the aim of becoming the leading healthcare distributor in the UAE. The success story started by establishing our main office in Abu Dhabi, the capital of UAE, forming our team and building business partnerships with some of the top manufacturers in the healthcare sector. Since we started, we are aware that our good values will make our company attractive to deal with while offering the best quality products and exceptional services with reasonable prices will sustain the stability of our achievements. In order to keep in growing, we need to keep in doing extreme efforts and our passion for excellence consistently drives us to continue on our missions and turn our aims to reality.

And now after years of dedicated striving, we can proudly say that we became the sole representative in UAE of many prestigious top manufacturers well known globally in the healthcare sector and we have the best infrastructure, systems, logistics and people. We are committed to keep in developing ourselves and seeking for more success to come.

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IT Support salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience