IT System Administrator

Job description / Role

Position Summary:
A skilled and detailed-oriented System Administrator to manage the setup, configuration, and maintenance of Microsoft 365 Active Directory accounts, user laptops, and terminal policies. The ideal candidate will play a crucial role in ensuring seamless operations by managing user access, endpoint devices, and terminal policies for a secure and efficient IT environment.

Key Responsibilities
1. Microsoft 365
• Create, configure, and manage Active Directory (AD) accounts within Microsoft 365, ensuring correct permissions and group memberships.
• Manage and maintain user roles, licenses, and access rights to applications and resources within the Microsoft 365 ecosystem.
• Monitor system performance, identify issues, and troubleshoot AD account-related problems.
• Implement and enforce security measures such as multi-factor authentication (MFA) and password policies and conditional access.

2. Laptop Installation and Configuration
• Install, configure, and maintain laptops for end-users, including operating system installation, software setup, and driver updates.
• Ensure all laptops are compliant with organizational standards and policies before deployment.
• Provide technical support for hardware and software issues encountered by end-users.
• Regularly update and patch laptops to protect against security vulnerabilities.

3. Policy and Terminal Usage Management
• Develop, implement, and enforce terminal usage policies to ensure compliance with company security standards.
• Configure group policies (GPOs) to manage terminal settings, including desktop environments, internet access, and device restrictions.
• Set up and maintain endpoint management solutions such as Microsoft Intune or equivalent for device management and monitoring.
• Monitor and log terminal activities to ensure adherence to IT policies and to identify potential misuse.
• Configure DLP (Data Loss Prevention) policies to prevent sensitive data leaks.
• Implement and manage security features like Antimalware, Antispam and Antiviruses.

4. Network Administration
• Manage and Maintain Network infrastructure including routers, switches and firewalls.
• Troubleshoot Network connectivity issues.
• Implement and maintain network security policies.

5. General IT Responsibilities:
• Maintain an up-to-date inventory of hardware, software, and licenses for laptops and terminals.
• Conduct regular system and security audits to ensure compliance with organizational and regulatory standards.
• Collaborate with other IT team members to resolve complex technical issues.
• Provide training and guidance to end-users on best practices for device and account usage.
• Assist in disaster recovery planning and testing for end-user devices.
• Establish a helpdesk to provide technical support during and after the transition.
• Verify data accuracy post-migration through testing and validation.
• Ensures all systems, backups, and configurations comply with company policies and industry standards.
• Maintain up to date and accurate documentation of system configurations and procedures.

Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as a System Administrator or similar role, particularly in Microsoft 365 environments.
• Certifications like Microsoft Certified: Modern Desktop Administrator Associate or equivalent are a plus.
• 3+ years of experience as an IT System Administrator with Microsoft 365 Administration.

Technical Skills
• Microsoft 365 and Active Directory management.
• Windows OS deployment and troubleshooting.
• Proficiency in OS installation, configuration, and troubleshooting.
• Endpoint security and compliance management.
• Policy configuration using GPOs and related tools.
• Proficiency in configuring and troubleshooting Windows operating systems and laptops.
• Familiarity with Group Policy Objects (GPOs) for terminal and policy management.
• Proficiency in email backup and configuration techniques.
• Strong knowledge of Active Directory, Microsoft Intune, and endpoint management tools.
• Strong Understanding of Networking concepts TCP/IP, DNS, DHCP.
• Experience with multiple operating systems.
• Experience with virtualization technologies (Vmware, HyperV, Parrallels)
• Configuring Teleconferencing, Printers and Projectors.

Key Skills
• Ability to analyze, diagnose, and resolve complex technical issues efficiently.
• Pro-active approach to identifying potential risks and implementing preventive measures.
• Capable of troubleshooting across hardware, software, and network layers.
• Strong understanding of cybersecurity principles, including data protection, MFA, and compliance requirements.
• Ability to work independently and as a team member.
• Prioritizes tasks effectively in a fast-paced environment.
• Ensures timely updates and patching for systems and devices.
• Handles end-user issues with patience and efficiency.
• Assists in training and guiding users when needed.
• Tracks progress and ensures timely delivery of IT-related initiatives.

About the Company

A strategic partnership among industry leaders in the global energy business, including leading EPC and N.American oil and gas professionals, has led to the establishment of Ben Nevis Energy. Ben Nevis Energy aims to offer a “one-stop” solution for Well Management, Operations, Engineering, Procurement, and Construction in Brownfield oil and gas operations. We embody the spirit of entrepreneurship and an owner’s approach to project execution on a fast-track basis, utilizing both proven and new technologies to unlock the full potential of hydrocarbon resource redevelopment.