IT Systems Analyst – HR Applications

Abu Dhabi Commercial Bank (ADCB)

Abu Dhabi, UAE

Ref: LP452-669

Job description / Role

Employment: Full Time

Job Purpose:

To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimize downtime.

Main Tasks and Responsibilities:

Software Development:

Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements. Should have excellent working knowledge of HR business processes. Experienced in Oracle E-Business suite, focusing on HRMS R12.2.x. Experience in other HR Systems like Oracle Fusion, SAP SuccessFactor, Taleo, IBM ICM will be an added advantage.
Knowledge of OBIEE will be a definite plus.
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement.

Project Delivery:

Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements. Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed. Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

HR Systems Support:

Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime.
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users. Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments.

Software Testing:

Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements. Policies, Processes, Systems and Procedures:Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

People Management:

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.

Customer Service:

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interaction

Continuous Improvement:

Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards.

Requirements

Strong functional knowledge of HR Business processes. Minimum 8 years of experience in implementing and supporting HR Systems. Develop scope of work statements, work breakdown structures, resource allocation models and implementation action plans. Lead meetings between stakeholders, resources, senior managers and executives. Responsible for troubleshooting, modifying multiple Oracle EBS modules, focusing on Oracle EBS R12 HRMS. Experience in other HR Systems like Oracle Fusion, SAP SuccessFactor, Taleo, IBM ICM will be an added advantage. Collaborate with developers, DBAs and business users on system requirements gathering, system analysis, design and implementation of new features and systems. Liaison with vendors and consultants to ensure projects/SERs are completed in a timely manner. Provide operational support to internal clients, including troubleshooting and resolving application issues. Conduct Oracle Applications functional setups. Coordinate and verify system testing for system upgrades, enhancements, and the implementation of new modules. Work with Oracle Support to resolve Non-Technical issues with E-Business Suite functionality. Must be cognizant of the feasibility, goals and objectives of all ERP projects as well as its associated risk. Knowledge of OBIEE will be a definite plus.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
System Analyst salaries in UAE

Average monthly compensation
AED 15,500

Breakdown available for industries, cities and years of experience