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Job description / Role
Responsibilities:
• Communicate the sales plan to team members and ensure targets are achieved; ensure all sales persons contribute equally towards target achievement.
• Ensure every customer is servd with a high standard of service in relation to selling our products and exceeding the expectations at all times.
• Ensure proper product and price information is given to the customer; assist the sales person in case of difficulty.
• Ensure discounts are given as per established policies.
• Ensure Invoicing is done accurately and no discrepancies in cash/credit transactions.
• Carry out inspection of all jewellery, on display or kept in the back-up stock, and identify, separate and sort all jewellery that require any attention e.g. cleaning and remove non-conforming products from display/stock for necessary arrangements.
• Ensure shop timings are strictly followed by all staff
• Keep self abreast of the latest current market trends in terms of size, weight, designs and patterns by inquiring from customers or by their orders/requirements
• Maintain all petty cash expenses of the shop and ensure all expenses are submitted by time after due approvals/verification.
• Ensure all Security standards are being met; inform Security Officer in case of any problems.
• Handle staff grievances and ensure motivation levels are high.
Requirements
• At least 5-7 years experience in Jewellery Industry
• Possess excellent leadership attributes in managing teams.
• Excellent communication skills in Englih and Arabic.
• Time bound and organized.
• Display initiative
• Excellent negotiation skills
About the Company
Al Mana is one of the largest and most diversified groups in the region, operating over 55 companies in 8 countries and employing over 3500 personnel. Industries that we operate in include automotive distribution and services, real estate and investments, retail and luxury fashion, F&B, engineering, technology, media and entertainment. The group covers most areas of retail including luxury goods, beauty, fashion, home interiors, watches and jewellery. Operating over 300 outlets, Al Mana represents some of the largest and most successful brands in the world.