Junior Account Executive (Customer Service / Sales Support Executive)

Excelsior Group ME

Dubai, UAE

Ref: RP388-184

Job description / Role

Employment: Full Time

Our client a well established Maritime Company in Dubai is seeking to hire a Junior Account Executive. Incase if this interest you kindly share a copy of your updated CV with latest photograph on it.

Position: Junior Account Executive
Department : Maritime Logistics
Reporting to Key Account Supervisor

Candidates to preferably have minimum 1-3 yrs Customer Service/Sales Support experience in Liner – Container or RORO / Freight forwarding / Logistics companies.

Salary bracket : AED 4000 to AED 6500 + company mobile phone allowance, yearly leave & air ticket, both company & employee performance based bonus and increment on yearly basis, company laptop.

• Support all customer service and sales support activities for principle company for all pricing & support functions.
• Support all customer service and sales support activities for RoRo, Break Bulk & Project clients.
• Independently handle remaining ML Freight Forwarding business.
• Handle Key Accounts with the support of Supervisor.
• Independently correspond with local / overseas agents, airlines, shipping lines and principals.

Main responsibilities
• Attend to all Liner – principle company Maritime Logistics UAE enquiries efficiently and completion of it within the shortest possible time.
• Attend to all RFQs efficiently and completion of it within the shortest possible time.
• Increase the profitability of jobs by effective negotiations of rates with suppliers & key accounts.
• Follow up closely with customers to secure business.
• Prepare/update SOP for Key accounts on regular intervals as per client requirements and update the same to operations for effective execution.
• Support the sales team by providing useful market information and customer information.
• Maintaining reports of all the discussions and proposals.
• Ensure that the sales support activities are in line with Company code of conduct.
• Timely handling of Liner/FFW activity requirements of Principals/key accounts.
• Efficiency in RFQ handling
• Success rate in handling Key account business.
• Reliability in communication and delegation.

AED 4,000 to 6,500 per month inclusive of fixed allowances.


Mandatory requirements
• 01-03 years of experience in Freight and Logistics – Sales Support / Key Account handling / Customer Service.
• Fluent communication skills
• Excellent computer skills for Microsoft office.
• Strong knowledge of Internet functionalities

About the Company

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.

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