Junior Performance Marketing Executive

Job description / Role

Who we are

We are a leading luxury retailer in the Middle East, with more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of our organisation's growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now's your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you'll have everything you need to innovate your career.

Our Performance Marketing Coordinator will help manage all performance-based campaigns including SEM, SEO, retargeting, display, paid social media and other emerging marketing levers.

What you'll do:

- Drive business growth through performance advertising (user acquisition, boosting basket size, reorder rate etc) across multiple channels and make suggestions for conversion improvement projects to maximize revenue and minimize costs
- Develop and monitor campaign performance by channel (Direct, Free Search, Paid Search, Social Media, Associates, Other) and device (desktop, tablet, mobile)
- Create tracking (tagging) and reporting system for campaigns/platform performance (attribution, measurement, analytics) and establishing KPIs
- Manage marketing budget for a portfolio of brands (plan strategy for lead generation, retention, LTV, ROI/ROAS...etc) to meet established performance uplift expectations
- Develop, conduct and evaluate A/B tests for creative marketing ideas.
- Test and optimize landing pages.
- Create traffic driving (high relevancy) ads (managing both copy writing and visuals), and execute continuous improvement initiatives
- Conduct analytics on multiple sets of data to identify opportunities and draft strategic proposals to improve performance (example: customer journey review) and swiftly execute approved suggestions
- Further associates eco-system, work with 3rd parties and harness the power of these relationships to facilitate both traffic and conversion growth
- Manage e-marketing budget and optimizing it on a daily basis in order to meet online business targets
- Manage the relationships with external digital marketing agencies
- Adapt and optimize creatives and conversion points

Requirements

What you'll need to succeed

- Proficient English and Arabic
- Strong team player; the ability to work independently while also successfully collaborating with peers
- Digital Marketing experience (working with agencies is a plus) with a good grasp of digital technologies, best practices in performance marketing and a proven ability to lead performance marketing efforts across channels
- Solid knowledge of HTML and Web Analytics; expertise working with Google Ad words, Facebook Ads, Bing Ads, Twitter etc.
- Deep understanding of working with digital/media platforms and leveraging the relevant tools to drive growth.
- Proven track-record in developing strategy for SEM/SEO, implementing, and managing projects, tracking, and analyzing customer behavior/performance across channels and devices
- Entrepreneurial mindset, high level of ownership and commitment to continuous improvement
- Passion for consumer marketing, with experience in turning data into actionable insights Enjoys high pace, demanding, performance driven environment
- Bonus: consumer goods/luxury industry background, GCC experience, knowledge of SQL

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.