KAM Airline Corporate

Job description / Role

Objectives:

In accordance with local and Head Offices commercial policies, manages and acquires a portfolio of key and multinational corporate accounts and travel partners in order to achieve flown revenue and market share targets at optimal margins for the Group and its partners.

Main responsibilities:

The UAE Sales organisation is split in two offices in Dubai and Abu Dhabi, handling both corporate and trade clients
• The Key Account Manager is working closely with Sales support, Indoor Sales and the Commercial Regional team
• Key Account Manager DXB and AUH report to Country Manager UAE.
• The position carries out his/her actions and commercial negotiations on behalf of the Company
• In line with commercial guidelines provided by local Management and Head Offices, manages a portfolio of key and multinational corporate accounts and travel partners in order to increase revenue and market share and to ensure customer satisfaction.

Core activities:
• Leads contract negotiations with their accounts and creates tailor-made solutions to ensure customer satisfaction and Group profit;
• Participates in clients’ events and develops strong working relationships with key interfaces in order to develop Group’s awareness and image in the UAE market;
• In cooperation with the Inside Sales Team, prepares and plans clients visits in order to update them on latest product and services;
• Ensures application of pricing and distribution policies.
• In cooperation with Sales Management, analyses and evaluates performance figures in order to achieve sales targets at optimal margins for the Group and its partners.

Core activities:
• Evaluates relevant performance statistics in order to regularly adapt contracts to clients needs, by proactively identify their needs and proposing corrective actions;
• Ensures continuation of positive trends, reversal of negative trends, and ways of capturing untapped potential;
• Assesses the ROI of each account and takes relevant actions;
• Contributes to the drawing up of the Marketing Action Plan per travel agency/firm segment and implements it;
• Ensures solution of clients’ issues through delegation and feedback to relevant departments.
• Reporting to: Country Sales Manager
• Subordinates: NA
• Number required: 1
• Duration: Permanent
• Desired start date: ASAP
• Probation: 3 months
• Travel requirements: Occasional travel within the country
• Gross monthly base salary: gross monthly salary 9,000 – 11,500 AED
• Commission / Bonus: yearly bonus (up to 1.5 month basic salary).

Salary:
AED 9,000 to 11,500 per month inclusive of fixed allowances.
Additional benefits: yearly bonus (up to 1.5 month basic salary)

Requirements

• French speakers are preferred
• Strong Analytical skills
• Minimum 5 years KAM Experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Proven account management or other relevant experience
• Ability to work in virtual teams and Matrix environment
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Team orientation and the ability to work closely with cross-functional partners.
• Flexible "can do" attitude needed to thrive in a fast-growing company.
• Demonstrated the ability to confidently interact with external experts
• Self-motivation, innovator, and drive to ensure success
• Self-accountability persuasiveness and competitiveness
• Experience in delivering client-focused solutions based on customer needs
• Excellent interpersonal, negotiation and communication skills
• Excellent public speaker, with outstanding presentation skills
• Demonstrate professional and ethical behavior.
• Demonstrate role model behavior in line with the company Leadership Attributes and Core Values.

About the Company

BAC Middle East - the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region's recruitment industry for 40 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.

With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.

BAC's proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process.