Key Account Executive - Elizabeth Arden

Job description / Role

Inspire | Exhilarate | Delight

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The Key Account/Brand Executive is commercially driven to support the growth of our beauty portfolio across both e-commerce and brick-and-mortar retail channels. This role sits at the intersection of marketing and commercial functions, playing a key role in executing brand strategies, driving visibility and sell-in, as well as optimizing sell-through across all touchpoints.

Key Responsibilities:

Brand Execution:

• Support in implementing 360° marketing plans aligned with global brand guidelines, including in-store activations, digital campaigns, and promotional calendars.

E-commerce Management:

• Collaborate with e-retail partners and internal teams to ensure optimal brand presentation online (product pages, visuals, content, pricing, stock availability) as well as realizing sell-out potential per player (grow ranking and/or market share YOY).

Sales & Performance Tracking:

• Monitor sales performance across channels, analyse sell-out data, and support forecasting efforts.
• Formulate, negotiate & drive yearly agreements & joint business plans with key retail partners to drive profitability and growth.

Promotions & Campaigns:

• Assist in planning and executing trade promotions and marketing activities to boost sales and traffic.

Competitor Monitoring:

• Stay up to date with market trends, competitive activity, and consumer behaviour, providing insights and recommendations to management and global teams to act upon.

Collaboration & Coordination:

• Liaise with cross-functional teams including supply chain, commercial, and customer service to ensure seamless operations.

What you will need to succeed

• Minimum 4-7 years of experience in a similar role within the beauty industry, with a focus on e-commerce and retail operations.
• Proven ability to drive e-commerce growth (sell-out, sell-in, ranking) and optimize skincare counter performance.
• Strong go-to-market knowledge, capable of leading and executing strategies through distributors and partners.
• Solid skincare expertise; prior experience in the category is highly preferred.
• Demonstrates leadership potential, a results-driven mindset, and strong commercial acumen.
• Proficiency in Arabic and/or French is a plus.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: Retail & Distribution

Role: Brand Executive

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.